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V1.0 - Villas Complete Platform

Timeline: Month 7-12 (after MVP.2) Goal: Full villa booking and property management platform Status: Vision

Vision​

V1.0 is the complete villa rental platform where:

Guests can:

  • ✅ Browse villas on TVL platform
  • ✅ Check real-time availability
  • ✅ Get instant price quotes
  • ✅ Book directly and pay securely
  • ✅ Communicate with property managers
  • ✅ Manage their bookings (cancel/modify)

Property Managers/Owners can:

  • ✅ Everything from MVP (multi-channel distribution)
  • ✅ Accept direct bookings on TVL (no OTA commission)
  • ✅ Set dynamic pricing rules (seasonal, LOS, lead time)
  • ✅ Process payments automatically
  • ✅ View financial reports and tax summaries
  • ✅ Communicate with guests via unified inbox
  • ✅ Automate tasks (cleaning, maintenance)
  • ✅ Access owner portal with payout tracking

What's NEW in V1.0 (beyond MVP.2)​

1. Direct Booking Engine​

  • Public property search and browse
  • Real-time availability check across all channels
  • Quote → Hold → Booking workflow
  • Guest checkout with payment
  • Booking confirmation emails
  • Guest profile and booking history

2. Payment Processing​

  • Stripe Connect integration
  • Payment authorization at booking
  • Automatic payment capture
  • Refund processing
  • Revenue splits (owner/manager/platform)
  • Automated payouts

3. Dynamic Pricing​

  • Seasonal pricing rules
  • Length-of-stay discounts
  • Lead-time pricing
  • Last-minute deals
  • Channel-specific pricing
  • Tax calculation (Avalara integration)

4. Financial Management​

  • Revenue reports (per property, per owner)
  • Expense tracking
  • Tax summaries
  • Owner statements
  • Payout scheduling
  • Financial reconciliation

5. Guest Communication​

  • Unified inbox (all channels)
  • Automated message templates
  • Pre-arrival instructions
  • Post-checkout review requests
  • Guest support ticketing

6. Operational Tools​

  • Task automation (cleaning, maintenance)
  • Calendar sync across team
  • Staff assignments
  • Inventory management
  • Maintenance requests

7. Owner Portal​

  • View all bookings and revenue
  • Download financial reports
  • Update banking details
  • Configure payout schedule
  • View property performance analytics

Domains Added/Enhanced for V1.0​

NEW Full Implementations:

  • Bookings (complete booking engine)
  • Payments & Financials (complete)
  • Pricing & Revenue (dynamic rules)

Enhanced:

  • Availability & Calendar (booking creation)
  • Content & Media (guest-facing)
  • Analytics & Audit (financial reports)

See v1_delta-from-mvp.md for detailed changes.

Success Metrics for V1.0​

Business:

  • 500+ properties on platform
  • 1,000+ direct bookings per month
  • $5M+ in booking value per month
  • 90%+ property manager satisfaction
  • 85%+ guest satisfaction

Technical:

  • 99.9% uptime SLA
  • <200ms API response time (p95)
  • <0.1% double-booking rate
  • 99%+ payment success rate
  • <5 minute cross-channel sync

Path to V2.0​

After V1.0, we build V2.0 "Events Complete" which adds:

  • Events and experiences management
  • Ticketing system
  • Villa + event packages
  • Event calendar

See v2_product-specification.md